Process Pilot

Terms & Conditions

Last Updated: October 14, 2026

These Terms & Conditions ("Terms") govern access to the Process Pilot website and the use of services provided by Process Pilot ("we," "our," or "us").

By using our website or services, you agree to these Terms, to the extent applicable. Separate signed service agreements may establish additional or different terms.

1. Services

Process Pilot provides business automation solutions, including:

2. Client Responsibilities

Clients are responsible for providing accurate account information, maintaining appropriate access to connected systems, and using our services in compliance with applicable laws.

Clients must obtain any legally required consent before initiating automated communications with their customers or prospects.

3. SMS Messaging Terms

Process Pilot may provide SMS-enabled services for business communications, including missed-call responses, customer follow-ups, and appointment notifications.

Message frequency varies. Message and data rates may apply. Recipients may reply STOP to unsubscribe from applicable messaging programs and HELP for assistance.

Consent to receive automated marketing text messages is not a condition of purchasing any goods or services.

Clients must comply with applicable telecommunications laws, carrier requirements, consent rules, and messaging platform policies.

Process Pilot does not guarantee message delivery, carrier acceptance, or uninterrupted availability of third-party communications networks.

4. Payments and Subscriptions

Certain services may require one-time setup fees, recurring subscription payments, or additional usage-based charges.

Specific pricing, billing schedules, cancellation procedures, and refund eligibility are governed by the applicable service order or agreement accepted by the client.

5. Third-Party Integrations

Our solutions may rely on external software, APIs, telecommunications providers, and cloud-based services.

We are not responsible for interruptions, pricing changes, functionality changes, or outages caused by third-party providers outside our reasonable control.

6. Acceptable Use

Clients may not use our services to:

7. Service Availability

We strive to maintain reliable automation services but do not guarantee uninterrupted or error-free operation.

Maintenance, provider outages, software changes, and network disruptions may affect availability.

8. No Guaranteed Business Results

Process Pilot does not guarantee any specific increase in revenue, lead conversion, customer acquisition, or cost savings.

Any projections, examples, or estimates are illustrative and depend on individual business conditions and system usage.

9. Intellectual Property

Unless otherwise agreed in writing, Process Pilot retains ownership of its preexisting software, templates, methodologies, and proprietary materials.

Ownership and licensing of client-specific deliverables are determined by the applicable service agreement.

10. Limitation of Liability

To the extent permitted by applicable law, Process Pilot is not liable for indirect, incidental, special, or consequential damages, including lost profits, lost business opportunities, or interruptions resulting from use of our services.

Any additional limitations or liability caps applicable to paid services will be specified in the relevant service agreement.

11. Termination

We may suspend or terminate access to services for material violations of these Terms, unlawful activity, or misuse of our systems, subject to applicable agreements and law.

12. Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to its conflict-of-laws principles, except where applicable law requires otherwise.

13. Changes to These Terms

We may revise these Terms periodically. Updated versions will be posted on this page. Material changes affecting existing paid services will be handled in accordance with applicable agreements and law.

14. Contact Information

Process Pilot
Website: processpilotbr.com
Email: jake@processpilotbr.com